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Community guidelines

A small room, kept kind.

Version 1.0 · effective 27 September 2026

Heads up: your Vault is private. Nothing you write in your journal or to Aurelia is ever shared with anyone. The only shared space in EmotiVault is the Ideas board, and it isn’t open yet. These are the guidelines it will open under. (Echoes, which appeared in early previews, became part of your private Vault in May 2026.)

What the Ideas board is

A place to suggest ideas for EmotiVault and upvote the ones you’d use. A post is a short title and up to 360 characters. There are no comments, no reply threads, no followers and no private messages. You post, you upvote, and we mark each idea’s status as it moves from listening to building to shipped.

It’s a place for product ideas, not a support group, and we are not a crisis service. If you’re struggling, Aurelia and the helplines below are there for you.

Who can post

Adults aged 18 and over with an EmotiVault account, the same as the rest of EmotiVault.

What we ask of you

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Be kind.
If you disagree with an idea, upvote a better one or suggest your own. No mocking, no pile-ons.
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No hate, harassment, threats or slurs.
Posts like this are removed, and the account that wrote them may be suspended.
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Don't share identifying details, other people's or your own.
No names, addresses, workplaces or contact details. Posts are anonymous for a reason.
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No promotion, spam or recruiting.
Sales pitches, adverts and requests to contact someone off the board are removed.
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Nothing illegal, and nothing that encourages harm.
That includes anything that encourages someone to hurt themselves or anyone else.
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One person, one vote.
Don't use extra accounts, or ask others, to push an idea up.

If something heavy comes up

EmotiVault is not a crisis service. If you’re in immediate danger, please call 999. If you need someone to talk to, the Samaritans are at 116 123, free, any hour, or you can text SHOUT to 85258.

If what you write in a post suggests you’re going through something hard, we’ll show you where to get support straight away. Every post is held for review anyway, so nothing you write in a hard moment goes straight out to other people. You can always talk to Aurelia privately instead.

How moderation works

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Held for review.
Every post is held back until we've reviewed it. This is enforced by our database, not just the app, so it can't be skipped.
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Reports.
Every post has a report button. If three different people report a post, it's hidden automatically until we've looked at it. Reports are reviewed by a person on our team, not by Aurelia or any other AI.
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Removals and suspensions.
We remove posts that break these guidelines. Repeated breaches can lead to a suspension, and serious ones (threats, sharing someone's private details, illegal content) to permanent removal. Where the law requires, we report illegal content to the authorities.
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Appeals.
If we remove your post or suspend your account, we'll tell you why. Reply to that email, or write to support@emotivault.com, and a person will look at it again.

Anonymity

Posts are anonymous: they appear under a temporary label like stranger-47, never your name or username.

We keep the link between a post and the account that wrote it, so we can moderate and so you can delete what you wrote. Other users never see that link, and nobody can see who reported a post.

What we keep and when we delete

Posts are deleted about 31 days after posting: they’re hidden after 30 days and deleted the next day. If you want a post removed sooner, email support@emotivault.com. Deleting your account in /you deletes your posts too. Our privacy policy covers the rest.

Reach us

For appeals, questions about these guidelines, or anything else, write to support@emotivault.com.